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GTA set up a statewide Accessibility Compliance Working Group, with Roundtable as the home base for coordination.
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By April 2027, every state agency website across the country must meet new federal accessibility requirements. Many city government websites are also subject to the requirement, because it applies to “State and local government entities with a total population of 50,000 or more.”
Nikhil Deshpande, Georgia's Chief Digital and AI Officer, frames the stakes plainly: "Accessibility is the difference between a Georgian being able to access a service and being shut out of it. We have a hard deadline, and we have to get every agency across the finish line together."
For Georgia, this means working to bring roughly 90 separate state agency websites into compliance — each managed by different teams, with different content, and different technical stacks.
To ensure the state meets these requirements, Digital Services Georgia (DSGa), a division of the Georgia Technology Authority (GTA), is taking a proactive approach to empowering the state’s agencies.
"As Georgia’s digital services team, we’re working to help every agency get there," explained Yen Tang, Director of Outreach for DSGa. "But DSGa doesn't manage the websites. Each agency has its own webmaster. So our work is fundamentally about awareness and coordination."
The first step was simply for GTA to identify the right person responsible for website content and settings for each of the state's 90+ agencies.
The harder problem was getting everyone across each agency on the same page.
"When you're trying to run a working group across 90 agencies, technology can be an obstacle. Every agency had its own set of tools," Tang said.
Problems kept coming up. There were issues getting everyone into the same video platform. There was no shared calendar for the group. And no single hub for key resources. Questions asked between meetings went unanswered. As officials sought out advice, GTA was having to answer the same questions several times.
“Without one place to get answers and learn from each other, every agency was effectively going it alone to meet the same accessibility goals,” Tang said.
GTA stood up its accessibility working group on Roundtable, using it as the operational backbone of the state's compliance effort.
Today, webmasters, communications officials, and program leaders use Roundtable’s secure workspaces for monthly video meetings. GTA hosts the call, brings in expert speakers, and uploads the recording for anyone who can’t attend. Between meetings, the group keeps moving: Q&A threads, shared resources, polls to coordinate schedules across agencies, and a curated resource library linking to federal guidance, GTA's main website, and templates contributed by peer agencies. All of it in one place.
"Roundtable became the perfect home base for accessibility coordination," Tang said. "If a webmaster has a question on Wednesday — Is anyone using Adobe Sign for accessible web forms? — they can post it and get answers from two other agencies the same day.” Previously, questions could disappear in email threads, meaning requests for advice went unanswered. "Roundtable enables every agency to see what their peers are doing, contribute what they know, and make real progress,” said Tang.
Beyond connecting teams and centralizing information, Roundtable’s integrated AI features have lightened the operational lift. Meeting minutes are drafted automatically from the video transcript, with details on the questions participants raised. Staff can ask Roundtable's AI to recap past discussions or pull together every resource the group has shared on a specific topic — work that used to mean digging back through months of email.
"The time savings are real, and they compound," Tang said. "What would have taken my team a full day of writing follow-ups, answering the same questions, and tracking different points of contact now takes about an hour. Now multiply that across 90 agencies. With less than a year to go, it's the difference between meeting the deadline and missing it."
Across the working group, GTA is seeing progress. Agency partners are developing clearer compliance plans, seeing faster turnaround on technical questions, and heading into the final stretch together more confidently.
For Deshpande, the value sits above any single feature. "We trust Roundtable to power interagency coordination across Georgia," he said. "When you're trying to move an entire state government in the same direction — on accessibility, on AI, on whatever's coming next — you need infrastructure that treats the agency as the unit of work, not the inbox. That's what Roundtable gives us."
For many states working to meet the April 2027 deadline, the coordination problem may be as hard as the technical one. But not for Georgia.
Want to see what coordination infrastructure could look like for your agency? Talk to our team.
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